Dogs & Pets - Next Day Pets

Our culture fosters a friendly, team-oriented atmosphere that encourages coordination and collaboration, as well as personal and professional growth. We are committed to excellence in diversity by creating an inclusive work environment that values and respects all individuals.

Our team dedicates themselves to serving you and are committed to providing you with a positive work experience everyday.

New services, applications and most importantly ideas are at the helm of our success. We are constantly innovating to provide a better experience to our very large customer base. When you cater to nearly 100,000 dog lovers every single day, a small idea can make a huge impact.

We are fully profitable, and continue to see our profits grow exponentially as we are only at the forefront of many new planned initiatives.

We offer a variety of employee benefits that enhance our personal and professional lives, including competitive pay; health, dental and vision insurance; incentive plans; bonuses; 401(k) matching program; office luncheons; and more! Future plans for on-site fitness and a fun employee lounge.

We have NEVER taken a dime of investment and so have no investors to pull the plug on us. Our business also spans multiple industries such as pet relocating services, pet retail and pet education awareness. This protects us from short term market trends in any one industry.

We like to impress ourselves and our customers. Let the creativity flow.

Located just outside the capital of Maryland, near the Chesapeake Bay, with close proximity to Baltimore and Washington, D.C. The vibe is laid-back, the scenery is awe-inspiring and the local fare is seasoned with the flavors of the Bay.

Shops, restaurants and more all right outside of our door. We believe that business should be fun and people should look forward to going to work each day.

We know that responsibility fosters dedication, and don't believe in micromanagement. We work in teams and rely on each other to get things done. Your responsibility and dedication mean you also have the freedom to manage your time and resources in your own way because we trust you and know you can do your job.

Must demonstrate organizational skills including strong attention to detail and follow-up skills and ability to apply common sense understanding to carry out instructions furnished in written or oral form. Some responsibilities will include preparing monthly reports related to the accounting close; working with vendors to resolve negative on-hands, inaccurate on-hands, shipment questions; scheduling, entering and reconciling daily transactions; ETC.

• Excellent written and verbal communication skills a must.
• Knowledge of Quickbooks is required.
• Proficiency in Microsoft Office (Word, Excel). Ability to navigate the Internet is required.
• Ability to analyze and interpret accounting reports.
• Must have at least 4 years experience in the accounting field; or an Associate's/Bachelor's degree in Accounting with 1 year professional experience.

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The ideal candidate would be extremely detail-oriented, high-energy and patient. This position is responsible for all end-user support of NextDayPets.com. Will troubleshoot technical problems for web clients, answer technical support and customer service questions relating to product orders, returns, order entry and general customer service issues or problems through the use of email and telephone.

• Excellent written and verbal communication skills a must.
• Proficiency in Microsoft Office (Word, Excel); ability to type 45 words per minute and pass email correspondence test. Ability to navigate the Internet is required.
• Must have excellent communication skills and be able to work in a fast-paced environment.
• Must demonstrate organizational skills including strong attention to detail and follow-up skills and ability to apply common sense understanding to carry out instructions furnished in written or oral form.
• Must have at least 2 years experience as a customer service representative.

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The Customer Service Representative Manager will have all of the same duties as a Customer Service Representative, however they will also monitor the daily performance of the customer service team. Some responsibilities will include directly supervising and assigning daily account activities in the absence of customer service reps; scheduling colleague vacation coverage; ensuring proper training; implementing processes and procedures; ETC.

• Excellent written and verbal communication skills a must.
• Proficiency in Microsoft Office (Word, Excel); ability to type 45 words per minute and pass email correspondence test. Ability to navigate the Internet is required.
• Must have excellent communication skills and be able to work in a fast-paced environment.
• Must demonstrate organizational skills including strong attention to detail and follow-up skills and ability to apply common sense understanding to carry out instructions furnished in written or oral form.
• Effective leadership and management skills.
• Must have at least 3 years experience as a customer service representative with atleast 1 year with direct supervisory responsibilities.

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The Graphic Designer provides direct support to the Marketing Manager and Web Programmer. Primary daily responsibilities include creation and design of marketing, advertising, and public relations materials to support the Brand. The focus of this individual is on print and web campaigns, packaging and identity, but is not limited to these activities.

• Must have a design portfolio and be willing to complete at least one design mock-up.
• Must have a strong understanding of layout, composition, color theory, and user interface design.
• Ability to create and communicate original conceptual ideas while staying within the parameters of each project. Ability to work independently and as a member of a team.
• Must have excellent communication skills and be able to work in a fast-paced environment.
• Experience with web graphic optimization and animation.
• Knowledge of HTML, PhotoShop, Illustrator, Dreamweaver, Flash & Acrobat.
• Must have a minimum of 2 years experience in graphic/web design.

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The Marketing Manager will be responsible for coordinating, developing, and managing marketing including web advertising, print advertising, corporate communications and PR releases. Some responsibilities will include, manage and optimizing our current pay-per-click campaigns including Google, and Yahoo Search marketing; work on creating a print advertising campaign with focus on improving brand and ROI; work with our IT Department and graphic designers to make improvements to website; write, design, and modify corporate proposals, PR releases and other communications, ETC.

• Must be highly competent and thrive on challenges.
• Strong marketing background with minimum 2 years proven experience in marketing management, preferably in e-commerce and online services environment.
• Excellent verbal and written communication and interpersonal skills.
• Experience with internet marketing including pay-per-click campaigns.
• Experience with direct marketing (possibly list rental and/or membership/reward programs)
• Bachelor's degree in Marketing or Business. MBA is a big plus.

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The Merchandising Manager will be responsible for strategically guiding the company's online merchandising efforts. Some responsibilities will include, negotiating and managing vendor relationships; manage inventory levels; determine what products will be offered and manage overall product margins; develop seasonal promotion plans and strategies; determine optimal product display across the site, ETC.

• Minimum 2 years experience with Online Merchandising.
• Excellent understanding of marketing principles, and a solid understanding of both online user experience best practices and interactive marketing technologies is ideal.
• Excellent analytical, strategic thinking and problem solving skills are also essential.
• Strong project management/organizational skills and ROI driven.
• Excellent verbal and communications skills.
• Bachelor's degree in Marketing or Business. MBA is a big plus.

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Provide all technical aspects for the marketing department, with a primary role of designing, developing, maintaining and managing all aspects of the NextDayPets.com website. Will also assist with new application development, and provide technical innovation to help the marketing team and company grow.

• Minimum of 2 years of professional development experience using Microsoft Development Software to include Microsoft VB.NET and/or C# with ASP.NET.
• Minimum of 1 year of professional development using Microsoft SQL Server.
• Experience with XML, Javascript, PhotoShop, Illustrator, Dreamweaver.
• Familiarity with Windows Operating Systems including Windows XP and Windows 2003 Server.
• Ability to communicate (written and oral) technical issues and themes with both technical and non-technical individuals.
• Experience working in a team-oriented, collaborative environment
• Minimum Bachelor's Degree in MIS or related field.

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