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Health Guarantee?
 sharisnow1984
 Posted 2/6/2008 11:35:13 AM   
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I just bought a puppy from this website. He came with a health gaurantee and all his paperwork etc. Now that I've had him a couple of weeks something is wrong with his eye and the vet said it was "cherry eye". I signed a copy of the health guarantee and the lady said all the paperwork I needed was in a folder she had given me. I was so excited to have him I didn't even think to look in there they seemed like honest people. I've tried emailing them but no response.

Is this "cherry eye" something that is typically covered in the health gaurantee?

Thanks a bunch!
 maoseger1010
 Posted 2/6/2008 2:35:57 PM   
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Quote sharisnow1984: I just bought a puppy from this website. He came with a health gaurantee and all his paperwork etc. Now that I've had him a couple of weeks something is wrong with his eye and the vet said it was "cherry...

That will depend greatly on the breeder. Some will some will not. Give the breeder some time to get back to you. They may be on vaccations, had a family illness or just knee deep in work.
 suebgone
 Posted 2/6/2008 3:42:28 PM   
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many vets no longer do anything about cherry eye because they say that is cosmetic surgery.
 CannonFarms
 Posted 2/6/2008 4:31:18 PM   
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Quote sharisnow1984: I just bought a puppy from this website. He came with a health gaurantee and all his paperwork etc. Now that I've had him a couple of weeks something is wrong with his eye and the vet said it was "cherry...

Considering its very rarely not a genetic condition, if the breeder gave you a genetic gaurantee as most will for a year then it should cover it.
But on the other hand most have a clauz of only life threating conditions, with out actually reading the contract I cant say a whole lot.
The surgery is an easily fixable thing and can be done along with a spay/neuter, I highly doubt your going to get the breeder to pay for any of it, but if it doesnt specify life threating, or impairing genetic conditions then you probally dont have a leg to stand on, and even then they may only can be held to a puppy replacement.
 haileyjane
 Posted 2/11/2008 11:07:26 PM   
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I just bought a puppy off the newpuppy website. I paid $1100 and received the puppy off the plane. she is 9 weeks old and has cost me an additional $1400 in less than 48 hours due to having parasites in her intestines and hypoglycemic from the stress of the flight. My health guarantee from the breeder (edited) was, too bad she was healthy when I put her on the plane. Nice nice.

edited maoseger1010
 maoseger1010
 Posted 2/12/2008 6:58:41 AM   
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Quote haileyjane: I just bought a puppy off the newpuppy website. I paid $1100 and received the puppy off the plane. she is 9 weeks old and has cost me an additional $1400 in less than 48 hours due to having parasites in...

$1400 for worming and fluids,my first reaction is your vet robbed you, but I know in some areas that is normal. Should this happend to your pup again, don't be afraid to ask the vet to put in a SubQ IV, sell you the saline bags, take the pup home and give the fluids yourself. Its really not hard and will save you a ton. Once the pup is better you can take it back in and have them remove the IV if your not comfortable doing it yourself. An office visit is cheaper than and overnight in ICU.

Normally I am not the first to stand up and defend a breeder, but
Its not uncommon for Puppies to have some parasites at nine weeks. Now if your pup was distentend and "full" of worms that quite another thing. As for dehidration, that is not at all uncommon in pups that are shipped. More so if the pup is of the toy breed. Its a gamble as a buyer you make. Perhaps in your case the breeder did a poor job of explaining that to you before you agreed to have the pup shipped. That I would not at all find uncommon.

I'm truely sorry this happend and hope your pup is doing better.
 beaglebrat
 Posted 2/12/2008 7:58:51 AM   
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Quote haileyjane: I just bought a puppy off the newpuppy website. I paid $1100 and received the puppy off the plane. she is 9 weeks old and has cost me an additional $1400 in less than 48 hours due to having parasites in...

Educated guess here. You aren't talking about worms. You are talking about coccidia? I battled that for several years before finally finding a new and expensive treatment for it-- actually from another Dog forum. WHICH BREEDERS OUT THERE IS MARQUIS-- ANOTHER HORSE PASTE. But it is very safe and is a GOD SEND!

Until then, I would treat Puppies before they went home, sometimes even send treatment home with Puppies 'just in case', but some still got diarrhea.

I would never let anyone pay $1400 though, for a treatment that should have been less than $20 in medications and another $10 for a bag of lactated ringers at MOST. As Mao said-- You should be as mad or more mad at the vet, because you were taken advantage of BIG TIME. To the tune of about $1300.

I assure you that Puppies can and often ARE 100% fine at the breeders but between shipping and going to a new home environment, it does make the coccidia over-run the immune system on certain Puppies and give them diarrhea.

Your puppy must have had an interstate travel certificate in order to fly. So with in at the most 10 days of the flight a licensed vet looked over your puppy and said it was healthy enough to fly.

Some studies say 80% of all Puppies and kittens have coccidia in their system. So just because you puppy had that, does not mean that they were a bad breeder, or that your puppy was kept in dirty conditions. The eggs/shells that are shed with coccidia are almost impossible to kill 100%.

I recommend to ANY NEW PUPPY OWNER experiencing a health problem with a new puppy to CALL THE BREEDER before doing all that treatment. The first thing the vet should have done was a fecal sample, diagnosing the problem($10-20) Albon treatment 7 day supply ($6) or 21 day supply ($18).

Supportive fluids--probably dextrose for the hypoglycemia not ringers still only ($10 per bag). Nutri-cal to help turn the puppy around ($7)

I really can't even think if anything else a puppy would need, and mine NEVER needed fluids to treat coccidia, because they still do tend to eat and drink with it, it just comes back out as diarrhea.

Hailey, can you give us an idea on why your vet bill was so high? I hope at least your puppy is well now.text
  
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