Let me start off by telling you that Japanese Chin are very catlike. They clean thier faces on a regular basis by rubbing it. If she is tearing alot it may be due to dust, pollens but generally speaking it is just cleaning like a cat. The loss of hair around the neck can be from shedding naturally, a collar around the neck is rubbing it too much. Try and figure out when the started and it may answer your own question. Also, if you have other pets and they rough house it can be from that. Most likely the loss of hair around the neck is shedding, or a collar.
Answered by crestchin - 9/18/2011 2:16:01 AM